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My ad was refused as underage, now what?

What happens if I'm under 18?

Vivastreet is a strictly 18+ platform and we will remove any ads or accounts we have reason to believe belong to or feature an underage person.

This is non-negotiable.

If you believe we have made a mistake and can conclusively prove you are over 18 you can appeal this decision through our customer service department.

You will be given a final decision within 4 weeks of raising your appeal (our usual response time is under 72hrs)

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