If your ad got rejected because of "unauthorised goods or services," don't stress—we're here to explain what's going on. Some things just aren't allowed on our site, and we'll walk you through why and what to do next.

We'll clue you in. When your ad gets rejected, you'll see a message on your screen saying it's "unauthorised Goods or Services." You might also get an email.

We have rules about what can and can't be advertised on Vivastreet. If your ad was rejected, it means you tried to offer something—a product or service—that we don't allow in any category. We'll list those banned items below, so you'll know exactly what tripped the flag.

It boils down to only one issue: You're offering something we've banned from the site completely.

Here's a rundown of goods & services we don't permit—it's a long list, so bear with us. These are examples, split by category:

Here's the tough news: there's no fix for this one. If your ad is about something from the list above, we can't allow it on Vivastreet—no exceptions. But don't give up on us. If you've got something else to advertise that fits our rules, we'd love to have you post it instead.

We'll keep removing those ads every time. If it happens a lot, we might have to restrict or even block your account. We're strict about this to keep our site legal and safe for everyone.

Great question. Check out our "POSTING GUIDELINES" page on the site—it lists what's okay to post. Stick to those, and you'll be golden. If you're unsure, you can always ask us before posting.

We're here for you. If you don't get why your ad was refused or want to check if something's allowed, reach out. Use the "Contact Us" button or email our support team. Tell us what you're trying to advertise, and we'll sort it out with you.